Privacy Policy

Last Updated: January 2025

DriftlyNet ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website driftlynet.com and use our services.

1. Information We Collect

Information You Voluntarily Provide:

Account Registration: Name, email address, password, phone number, and other profile information
Course Enrollment: Educational background, learning preferences, and certification interests
Contact Forms: Any information you provide when contacting us
Payment Information: Billing address and payment method details (processed securely through third-party providers)
Communication: Messages, feedback, and survey responses

Information Collected Automatically:

Device Information: IP address, browser type, operating system, and device identifier
Usage Data: Course completion status, quiz scores, time spent on pages, and interaction patterns
Cookies: Session cookies and persistent cookies for functionality and analytics
Location Data: General geographic location based on IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our courses and services
To process course enrollments and issue certificates
To send educational content, updates, and course recommendations
To respond to your inquiries and provide customer support
To personalize your learning experience and track progress
To conduct research and analytics on user behavior and preferences
To comply with legal obligations and enforce our terms
To send marketing communications (with your consent)
To prevent fraud, abuse, and security incidents

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

Service Providers: Payment processors, analytics providers, and hosting services that assist us in operating our platform
Legal Compliance: When required by law or to enforce our terms and policies
Business Transfers: In the event of merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

                Important: We maintain strict confidentiality agreements with all third-party service providers and ensure they handle your data according to this Privacy Policy.
            

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encrypted data transmission using SSL/TLS protocols
Secure password storage using strong hashing algorithms
Regular security audits and vulnerability assessments
Access controls limiting data access to authorized personnel
Secure deletion of data when no longer needed

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Right to Access:

You can request access to the personal data we hold about you.

Right to Correction:

You can update or correct inaccurate information in your account.

Right to Deletion:

You can request deletion of your personal data, subject to legal obligations.

Right to Data Portability:

You can request a copy of your data in a portable format.

Right to Opt-Out:

You can unsubscribe from marketing communications at any time by clicking "Unsubscribe" in our emails.

To exercise any of these rights, please contact us at privacy@driftlynet.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Session Cookies: Maintain login status and track course progress
Persistent Cookies: Remember preferences and learning history
Analytics Cookies: Help us understand user behavior and improve services

You can control cookies through your browser settings. Disabling cookies may affect functionality of our platform.

7. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing personal information.

8. Children's Privacy

DriftlyNet services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

9. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

10. International Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

DriftlyNet Privacy Team
Email: privacy@driftlynet.com
Phone: +66 81-234-5678
Address: 123 Tech Street, Bangkok, 10110, Thailand

We will respond to privacy inquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.